Privacy Policy

Last Updated: April 2026

1. Overview

Empire Nail and Spa ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document describes how we collect, use, and share personal information when you visit our website (the "Site") or use our nail salon, spa, and related beauty services (the "Services").

By accessing or using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services. Your continued use of our services after changes to this policy constitutes acceptance of those changes.

2. Information We Collect

Personal Information: Information that can be used to identify you, including but not limited to:

Name
Email address
Phone number
Mailing address
Appointment history and service preferences
Billing and payment information
Any other information you voluntarily provide

Non-Personal Information: Information that does not directly identify you, including:

Browser type and version
Operating system
IP address (anonymized where applicable)
Pages visited and time spent on site
Referring website or source
Device type and screen resolution

How We Collect Information:

Directly from you when you book an appointment, fill out forms, subscribe to communications, or contact us
Automatically through cookies, pixel tags, and similar tracking technologies when you use our Site
From third-party sources, including business partners, analytics providers, and advertising networks

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and manage our nail salon and spa services
To schedule appointments, send reminders, and manage bookings
To personalize and improve your experience
To process transactions and manage your account
To provide customer support and respond to inquiries
To send administrative communications, service alerts, and appointment updates
To send marketing and promotional communications (with your consent)
To conduct business operations including accounting, auditing, and billing
To perform statistical analysis and improve our services
To detect, prevent, and address fraud or technical issues
To comply with legal obligations

4. SMS/Text Messaging Policy

By providing your phone number and opting in, you consent to receive text messages from Empire Nail and Spa related to your appointment bookings, reminders, service updates, promotions, and general communications. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected] or 470-282-5614.

We do NOT share your phone number or opt-in consent with third parties for their marketing purposes.

5. Data Protection and Security

We implement reasonable and appropriate administrative, technical, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at [email protected].

6. Information Sharing and Disclosure

We may share your information with the following parties:

Affiliates and subsidiaries for business operations
Authorized service providers and vendors who assist in delivering our services
Booking and scheduling platforms as necessary to manage appointments
Payment processors to complete transactions
Analytics and advertising partners to improve our marketing efforts
Third parties with your express consent
Legal authorities when required by law, regulation, or legal process
In connection with a merger, acquisition, or sale of assets (with prior notice to users)

We do NOT sell your personal information. We do NOT share your phone number or opt-in consent with third parties unless we have received your express written consent to do so.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect and store information about your preferences and activity. You can control cookie settings through your browser. Disabling cookies may limit certain features of our Site.

We use cookies for:

Essential site functionality and security
Remembering your preferences and settings
Analytics and performance monitoring
Marketing and advertising personalization

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Appointment records and service history may be retained to improve your future experiences. We will also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, it will be securely deleted or anonymized.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Right to access the personal data we hold about you
Right to request correction of inaccurate or incomplete data
Right to request deletion of your personal data
Right to object to or restrict processing of your data
Right to data portability (receive your data in a structured, machine-readable format)
Right to withdraw consent at any time
Right to opt out of marketing communications

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Children’s Privacy

Our Site and Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

11. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Do Not Track Signals

Our Site does not currently respond to "Do Not Track" browser signals. However, you can manage your tracking preferences through your browser settings and cookie controls as described above.

13. CCPA Compliance (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your data, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

14. State Privacy Laws

We recognize and comply with applicable state privacy laws, including those in Georgia, California, Colorado, Connecticut, Virginia, and other states with consumer privacy legislation. Residents of these states may exercise their rights by contacting us at the information provided below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Empire Nail and Spa
6955 McGinnis Ferry Rd #108
Johns Creek, GA 30097
United States
Phone: 470-282-5614
Email: [email protected]